How AI is used to improve calls between agents and customers – BusinessWorld Online
Home Credit, a financial services company, has improved its monitoring process by using artificial intelligence to get feedback for its agents.
Interview by Patricia Mirasol
Audio editing by Jayson Mariñas
Elizer S. Salilig (right) was appointed as the new National Director of the Bureau of Fisheries and Aquatic Resources. President Ferdinand R. Marcos, Jr....
British companies fear a “significant fall” in their trading prospects over the next few months, raising concerns about further job losses and derailing Labour’s...
What Gen Zs and Gen Alphas bring to the table – BusinessWorld Online Anthony...
Donald Trump’s social media venture, Trump Media & Technology Group (TMTG), has unveiled plans to expand into cryptocurrency and fintech services through a new...
